Company FAQ

How soon can you complete my service?
Same day service is usually available, depending on part availability.

How much will my service cost?
Your cost will depend on many factors, including your insurance, the repairs that you need, and the parts that are required. You can call and talk to our team before we come to your location to get an estimate for the cost.

Will you take my insurance?
It depends on the coverage you carry, but we work with most insurance companies. You can call our team to find out if your policy is accepted.

Where are you located, and business hours?
We are a mobile service, so we’re located wherever our customers need us! We keep flexible hours to accommodate schedules.

How long will it take?
Our team works quickly and can get most windshield repairs done in 25 to 40 minutes. Glass replacement takes about an hour and a half. Most other services just take a few minutes to complete, but we can give you a more accurate time frame on the phone if you need one.

How long has Clear Choice Auto Glass been in business?
We’ve been in business since January 2013, and the owner had over 16 years of industry experience before opening his own business.

Are you with the BBB?
We are! We are an accredited business with the Better Business Bureau, meaning we’ve met their strict requirements for customer service and maintained a good reputation within the community.

What is the difference between repair and replace?
Our team can repair a windshield when there is a ding or chip in the glass that is smaller than a quarter, meaning we can fix the chip without removing the windshield. We do a replacement when the windshield is beyond repair. We take it out and put an entire new windshield in its place.

Do you offer a warranty on your work?
Clear Choice Auto Glass stands by the work we do, and we offer a lifetime guarantee against air leaks, water leaks, workmanship and glass defects on the products we install.

What forms of payment do you accept?
We take cash, check, Visa, MC, Discover, and of course payments through your insurance company.

What do you include in my quote?
Your quote will include the glass, installation materials, and labor for the installation. We don’t hide costs to spring on you at the last minute.

Repair and Replace FAQ

Can you guarantee that the repaired crack or chip wont become a bigger problem later?
We’ve been doing windshield repairs for a long time, so we know how to do them right. Once we’ve completed your windsheild repairs, it should not change in size, shape or color during the lifetime of the windshield. If it does, we’ll give you credit towards the replacement of your windshield.

Can you repair tinted windows?
Currently, we don’t offer aftermarket window tint. Because of that, we can complete your repair work by replacing the glass back to its original factory specification.

Will the technician call upon arrival time?
Yes! We will let you know when we are on our way.

Can you repair or replace a sunroof?
Yes! Factory-installed sunroofs only.

Does my vehicle need to be in a covered or heated area?
No. Because we’re a mobile business, we are great at working in all of the weather conditions Washington has to offer.

Will you vacuum after work is complete?
When we are replacing your windshield, we’ll vacuum the area where we were working inside the vehicle. For back and side glass replacement, we vacuum all the glass inside the vehicle, inside the door and around outside.

How will I know if my glass is repairable?
Let us be the judge! You can send us a clear photo of the rock chip on your windshield. Then email it to our team at repair@clearchoice3autoglass.com. We’ll let you know if we can repair the chip or if you’ll need to replace your windshield.

What is Aquapel?
Aquapel is a water repellant glass treatment. Remarkably improves visibility in the rain! Aquapel repels rain, snow and sleet, makes it easier to remove ice, snow, bugs and dirt. Lasts for months, up to six times longer than other leading glass treatments.